What Is A Chatbot?
A chatbot is a computer program which conducts a conversation in natural language via speech or text, understands the intent of the user, and sends a response based on business rules and data of the organization.
Chatbot Types
Command-Bots
Learning Bots
What Is Amazon Lex?
Amazon Lex is a service for building conversational interfaces into any application using voice and text.
Lex uses Advanced deep learning technologies like ASR (Automatic Speech Recognition) using which you can convert speech to text and natural language understanding to understand the meaning of the text.
In simple words using Amazon Lex, you can build a chatbot of your choice without having any prior knowledge of complex technologies
How Amazon Lex has actually been used in the real world !?
Benefits Of Amazon Lex
Offers an easy-to-use console & predefined bots
Provides seamless deploying & scaling
Cost-effective platform to create bots
Offers built-in integration with the AWS platform
Employs advanced deep learning functionalities
How Amazon Lex Works?
How does Amazon Lex operate?
Typical steps that you follow when working with Amazon Lex :
Create a chatbot and configure it with intents, slots & utterances
Test the bot on the text window slide provided by Lex Console
Publish a version & create an alias.
Deploy the bot on suitable platforms.